How to request a deadline extension on a live mini-competition

Submitting your request Raise a ticket or email the Operations team. Include the tender reference, your proposed new deadline and the reason for the extension. Where possible, submit your request at least 48 hours before the current deadline. This gives the Operations team time to review the request and communicate any change. What happens next Submitting a request does not automatically change the deadline. Continue to work to the existing deadline until an extension has been confirmed. If an extension is confirmed, we notify all bidding suppliers at the same time. This ensures that everyone receives the same information and no supplier is disadvantaged. Frequently asked questions Can a supplier request an extension? No. Only the client can request a deadline extension. What information should the client provide? Include the tender reference, the new deadline you would like and the reason for your request. How much notice should we give? Where possible, request an extension at least 48 hours before the current deadline. How will suppliers find out about the new deadline? We communicate any confirmed extension to all bidding suppliers at the same time.